Feedback Survey

Your feedback is precious to help us improve our customer experience with Simaero.
Please take a few minutes to fill out this survey and tell us more about your last experience with us.

YOUR ARRIVAL AT SIMAERO

How would you rate your welcome experience in our Training Center?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

How would you rate the services of our Reception staff?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

How easy was the orientation within the Training Center?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

How would you rate the cleanliness of our Training Center?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

YOUR TRAINING

How would rate the quality of our equipment on-site? (wifi connection, classroom, briefing room, amenities)

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

How would you rate the performance of the Simulator?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

How would you rate the provided information about security measures on site?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

How would you rate the responsiveness and efficiency of our technical staff?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

*

For wet leasing crew
How satisfied were you with the quality of our Computer-based Training?

1 = totally unsatisfied ; 5 = average ; 10 = extremely satisfied ; N/A = not applicable

How satisfied were you with the quality of our e-learning platform Wisdom?

1 = totally unsatisfied ; 5 = average ; 10 = extremely satisfied ; N/A = not applicable

How would you rate the contents of the training program and compliance with the indicated schedule?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

How would you rate your instructor's teaching performance and techniques?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

How would you rate the professionalism of your examiner?

1 = very poor ; 5 = average ; 10 = excellent ; N/A = not applicable

How helpful was the Training Administration staff throughout your stay?

1 = not at all ; 5 = average ; 10 = extremely helpful ; N/A = not applicable

YOUR STAY

In which Simaero's partner hotel did you stay?
*

How satisfied were you with your stay in this hotel, in terms of "value for money"?

1 = totally unsatisfied ; 5 = average ; 10 = extremely satisfied ; N/A = not applicable

How satisfied were you with the hotel's shuttle service?

1 = totally unsatisfied ; 5 = average ; 10 = extremely satisfied ; N/A = not applicable

What would improve your experience in this hotel? (optional)

OVERALL

On an overall basis, how satisfied are you with your last experience with Simaero?
1 = totally unsatisfied ; 5 = average ; 10 = extremely satisfied

*

How likely would you recommend Simaero to your professional network?

1 = very unlikely ; 5 = I don't know ; 10 = very likely

*

What can we do to improve your experience with us? (optional)

ABOUT YOU

First Name:

Last Name:

Your Email Address:

Your company:
*

Location:
*

Simulator used:
*

Do you agree to be contacted by our team to give more detailed feedback? (optional)